International Shipping
Yo-yo is a worldwide community, and we love shipping to it. We send orders to players in more than 100 countries every week from our warehouse in Massachusetts. Here is everything you need to know before you order.
Shipping within the US? See our US Shipping page.
Shipping Options at a Glance
| Method | Cost | Typical delivery | Tracking |
|---|---|---|---|
| Basic International (GlobalPost) | FREE on orders of $150 or more. $12 under $150 ($15 to Canada) | 1 to 3 weeks, longer to some regions | Yes, to most countries |
| FedEx International Priority | FREE on orders of $400 or more. Calculated at checkout below $400 | 2 to 4 business days | Full, every step |
| DHL Express | Calculated at checkout | 2 to 5 business days | Full, every step |
Your exact options and prices show at checkout once you enter your address. All prices are in US dollars.
Basic International (GlobalPost)
Free on orders of $150 or more. $12 for orders under $150 ($15 to Canada).
Our most affordable way to ship worldwide. GlobalPost hands your package to the postal service in your country for final delivery, so it is a good fit when you are not in a rush. Most packages arrive in 1 to 3 weeks, though some regions and busy seasons can take longer. Tracking is included and works in most countries, but updates can be sparse once the package leaves the US.
FedEx International Priority
Free on orders of $400 or more. Rate calculated at checkout for smaller orders.
The fastest and most reliable way to get your order, and the one we recommend when you want it quickly or are ordering something special. Most deliveries arrive in 2 to 4 business days with tracking at every step. FedEx handles customs clearance through its own system, which usually means fewer delays. FedEx cannot deliver to PO Boxes.
DHL Express
Rate calculated at checkout.
Another premium courier option with full door-to-door tracking, typically 2 to 5 business days. DHL is especially strong in Europe, Asia, and regions where FedEx coverage is limited, so if you have a carrier preference in your area, pick the one you trust. DHL cannot deliver to PO Boxes.
Customs, Duties, and Import Taxes
This is the part that surprises people most, so please read it before you order.
Most countries charge import duties, VAT, GST, or a brokerage fee when a package arrives from abroad. These charges are set and collected by your government or the carrier on its behalf, not by YoYoExpert, and they are not included in your order total or shipping cost. You are responsible for paying them before or on delivery. Your local customs office or carrier can give you an estimate for your country.
As a retail business, we are required by law to declare the true value and contents of every shipment. We cannot mark orders as gifts or lower the declared value.
Good to Know
- Ship days: GlobalPost orders ship Monday through Saturday; FedEx and DHL ship Monday through Friday. Orders placed before 3:00 PM ET usually ship the same day.
- Tracking: You will receive a tracking number by email the day your order ships.
- Countries we cannot reach: A few destinations are unavailable because of import restrictions or carrier limits. If your country does not appear at checkout, contact us and we will see what we can do.
- Currency: Prices are in US dollars. Your card or payment provider handles the conversion, and some banks add a small foreign transaction fee.
- Timing: Once a package is in transit or with customs, we cannot speed it up. If you need an item by a certain date, choose FedEx or DHL and order early.
- Packages returned to us: If a package comes back because duties were not paid or it went unclaimed, we will refund the product cost minus the original shipping charges and any return fees once it arrives.
Payment
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shop Pay, and most international cards. If your card goes through at checkout, you are all set. We do not accept wire transfers.
Your Privacy
Your information is protected by encrypted, secure checkout. We never sell or share your personal data.
Questions about shipping to your country? Email Contact@YoYoExpert.com and we will get back to you quickly. We are always glad to help.