Customer Service      FAQ      Email Sign Up      My Account      View Cart     
YoYoExpert Forums
April 20, 2018, 09:31:09 AM
Welcome, Guest. Please login or register.

Login with username, password and session length
News: Welcome to the Forums!  Try out our new and improved chat room!
 
   Home   Chat Help Search Calendar Login Register  
Pages: [1]   Go Down
  Print  
Author Topic: Login Help  (Read 93 times)
Zemener
Trade Count: (2)

Offline Offline

United States United States

Fav. Yo-Yo: Spyy Addiction v.2
Fav. Trick: Black Hops
Posts: 10

Thank You
-Given: 1
-Receive: 0

Working on some tricks and trying to form a combo.


View Profile Email
« on: April 12, 2018, 03:09:33 PM »

Hello everyone. I just have a couple questions about logging into the main YoYoExpert website. When I go to the site, everything seems fine. Then I attempt to login. When I type in my E-Mail address, the letters are a light grey color (are they supposed to be black?) Anyway, I know I'm using the right E-Mail address because if I have E-Mails from the site from 2015. I must have the wrong password, although I'm using all the passwords I have ever used. The site must have made me change it to something with random numbers or something I wouldn't remember lol.

Anyway, this next part may be an issue with my laptop and not the website. I can enter text into text boxes when I first load the website. For instance, after the login attempt fails, I can't try again or type my E-Mail into the text box when attempting to retrieve a password. I can't copy/paste into the text box either).

So my question is, does anyone know how to fix the issue with the text boxes, or does anyone know if an account gets deleted after a certain amount of inactivity? Obviously I can still login to the forums, so I don't know. Any input would be appreaciated!
Logged

Preparedness now saves grief later!
vegabomb
Global Moderator
Trade Count: (32)

Offline Offline

United States United States

Fav. Yo-Yo: 888
Posts: 1355

Thank You
-Given: 572
-Receive: 495



View Profile
« Reply #1 on: April 12, 2018, 08:11:56 PM »

Admins looking into that for you. A reply should be fairly soon. Smiley
Logged
jhb8426
Administrator
Trade Count: (9)

Online Online

United States United States

Fav. Yo-Yo: YoyoMa
Fav. Trick: Telling her she's the only one
Posts: 5219

Thank You
-Given: 2913
-Receive: 2119



View Profile
« Reply #2 on: April 12, 2018, 09:37:52 PM »

Are you referring to the store login in the My Account link at the very top of the page that bring up a page that says Customer Login?

Or the forum login below the YOYOEXPERT label where it says "Welcome, Guest. Please login or register."?

What browser are you using?

Try clearing your browser cache, and delete all cookies. Then restart your browser.
Logged


I'm funny how, I mean funny like I'm a clown, I amuse you? I make you laugh,
I'm here to amuse you? What do you mean funny, funny how? How am I funny?
André Boulay
YoYoExpert
Administrator
Trade Count: (0)

Offline Offline

United States United States

Fav. Yo-Yo: Dark Magic
Fav. Trick: Gyroscopic Flop
Posts: 174

Thank You
-Given: 15
-Receive: 266


Make The Simple Amazing.


View Profile WWW
« Reply #3 on: April 14, 2018, 02:20:19 PM »

I took a look and I think we just need to re-activate your 'store' account - just sent you a link to handle that!  😊

Also - very very soon - this will all be 'synced' with the forum (new update) coming soon - very excited!
Logged

Owner - YoYoExpert.com - Make the Simple Amazing
Pages: [1]   Go Up
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2015, Simple Machines
Simple Audio Video Embedder
Valid XHTML 1.0! Valid CSS!
YoYoExpert.com - A Division of Ultimate Vision LLC. All Rights Reserved
Email: Contact@YoYoExpert.com   Phone: (413) 551-9696
Home | Learn | Shop | Forum | News | About | Contact
Privacy & Security | Terms of Service | YYE on FacebookYYE on YouTube | Site Map