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Author Topic: Stripped horizon  (Read 251 times)
Caden3211
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« on: February 24, 2017, 08:38:14 PM »

My horizon just stripped. I wasn't even tightening it hard it just stripped. I bought it from another store. Has this happened to any of you?? I did nothing to aid my yoyo stripping. It just happened.


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« Last Edit: February 24, 2017, 09:53:19 PM by vegabomb » Logged
WH0TH3MAN
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« Reply #1 on: February 24, 2017, 09:05:41 PM »

Contact the store you bought it from.


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Caden3211
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« Reply #2 on: February 24, 2017, 10:53:25 PM »

Yep going to do it Monday hopefully they have good customer service like yoyoexpert does


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WH0TH3MAN
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« Reply #3 on: February 24, 2017, 10:56:50 PM »

Great reason to buy from yoyoexpert right off the bat Wink


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Caden3211
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« Reply #4 on: February 24, 2017, 11:05:07 PM »

Yep that was my first mistake 😂


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GrindDude
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« Reply #5 on: February 25, 2017, 07:54:26 PM »

That happened to my horizon as well! I got lucky and got the axle into the stripped half and just loctited it in there


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Caden3211
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« Reply #6 on: February 25, 2017, 08:49:33 PM »

Lucky!! I unscrewed it and the little wire was on the axel


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YoYoExpert Garrett
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« Reply #7 on: February 27, 2017, 09:44:52 AM »

Yeah, contact the store you bought it from and they should be able to fix it or replace it (That's what we would do  Wink).
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Caden3211
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« Reply #8 on: February 27, 2017, 11:12:03 AM »

Yep going to do that today😉👍


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WH0TH3MAN
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« Reply #9 on: February 27, 2017, 11:31:03 AM »

Yeah, contact the store you bought it from and they should be able to fix it or replace it (That's what we would do  Wink).

Yoyoexpert does such a great job with this kind of stuff! They let me send in a yoyo that I bought 2-3 years earlier and fixed it for FREE! Great people here at yoyoexpert!


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Caden3211
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« Reply #10 on: February 27, 2017, 01:54:52 PM »

Yep Definitely. Yoyoexpert has a phone number. But when I tried to contact the store I bought my horizon from they only have a "contact form". I learned my lesson to only buy from yoyoexpert


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